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Hosting ​

This documentation describes how to manage your web hosting package in the customer portal.

A hosting package provides the web space for your domains and covers the management of databases, domains, email accounts and related resources.

Contents ​

  • Databases – creating, changing and deleting MySQL databases
  • Domains – adding and managing domains within your hosting package
  • Email – creating and managing email addresses and accounts

Scope ​

Hosting management is done in the customer portal via the Hosting menu item in the Products section. Open the desired hosting package there to access its sub-sections:

  • Overview – general information and usage
  • Databases
  • Domains
  • Emails
  • FTP Accounts
  • Edit – transferring and deleting the entire hosting package

Hosting package overview ​

The overview page of a hosting package shows:

  • name, team, location and hostname of the server
  • the server's IP addresses
  • the creation date
  • current usage: storage usage, traffic usage, and the number of databases, domains, email accounts and FTP accounts (used / available)

Transferring or deleting a hosting package ​

In the Edit section of a hosting package you can:

  • transfer the hosting package to another team via Transfer
  • permanently delete the hosting package via Delete (after typing the package name to confirm)

Warning

Deleting a hosting package permanently removes all databases, domains, email accounts and files it contains. Make sure a current backup exists before doing so.

Usage notes ​

Before changing an existing database, domain or email address, always check whether the resource is still actively used. Be especially careful when changing credentials or deleting a resource, since these actions can affect connected applications and websites.