Managing SSH keys

SSH keys aren't managed per server, but centrally for your team, and are then available for selection when ordering and accessing any server belonging to the team.

Creating a new SSH key

1. Open your team settings in the customer portal and go to the SSH keys section.
2. Click Create SSH key.
3. Enter the following:
   • Name (required) – to identify the key later
   • Public key (required) – the full public SSH key (ssh-ed25519 … or ssh-rsa …)
4. Save the key.

Note

An SSH key can also be created directly in the order form for a new server via Create SSH key, see Ordering a server.

The new key then appears in the overview with its name and fingerprint and can be selected for future server orders.

Deleting an SSH key

1. Open the SSH keys overview.
2. Find the key to delete.
3. Click Delete and confirm the prompt.

Note

Deleting an SSH key only removes it from the customer portal. Servers that already have the key installed keep it in their own configuration until it's removed there manually.

Follow-up checks

After creating a key, check:

• that the fingerprint is shown correctly in the overview
• that the key is selectable for the next server order

Common issues

Key can't be saved

Possible causes:

• the public key was pasted incompletely or incorrectly
• an identical key is already saved

Signing in via SSH fails

Possible causes:

• the private key on your own machine doesn't match the saved public key
• the key was created after the server was ordered and therefore isn't installed on the server