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Deleting a database ​

This process permanently deletes an existing MySQL database.

Prerequisites ​

Before deleting, check:

  • that the correct database is selected
  • whether the database is still used by an application or website
  • whether a backup of the database has been created
  • whether the deletion should be documented

Warning

Deleting a database removes it irrevocably. Always check beforehand whether the database is still needed and whether a current backup exists.

Step-by-step guide ​

1. Sign in to the customer portal ​

Sign in with your account in the customer portal.

2. Open the databases section ​

Open the desired hosting package and navigate to:

Databases

3. Select the database ​

Find the database you want to delete in the list.

4. Start the deletion ​

Click Delete on the right side of the row.

5. Confirm the security prompt ​

Carefully check that the correct database is selected, then confirm the deletion.

Follow-up checks ​

After deleting, check:

  • that the database no longer appears in the overview
  • that affected applications or websites have been adjusted or disabled
  • that the deletion has been documented internally

Documentation note ​

After deleting, document at least:

  • which database was deleted
  • when the deletion took place
  • who performed the deletion
  • the reason for the deletion

Common issues ​

Wrong database deleted ​

Possible cause:

  • the database was not clearly verified before confirming

Application no longer works after deletion ​

Possible cause:

  • the deleted database was still actively used

No restore possible ​

Possible cause:

  • no backup was created before the deletion