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Overview ​

This documentation describes how to manage vServers in the customer portal.

A vServer is a standalone virtual server with a fixed network configuration, reachable either via an SSH key or console access.

Contents ​

Scope ​

You can access your vServers in the customer portal via the Server menu item in the Products section.

A server record is organized into several sub-sections:

  • Overview – name, team, location, node and current status
  • Network – IP addresses, traffic, floating IPs, port forwarding
  • Backups
  • Snapshots
  • Rescue mode
  • Scale
  • Reinstall
  • Edit – rename and transfer to another team

Server overview ​

The overview page of a server shows:

  • Name, team and location (with a country flag)
  • Node and status (running, stopped or paused)
  • Network data: traffic limit, whether port forwarding is allowed, primary IPv4/IPv6 address with gateway

Controlling a server ​

At the top of every server page, the following actions are available depending on the current status:

  • Start – only shown when the server is stopped
  • Actions (only shown when the server is running): Shutdown (graceful), Stop, Force stop, Reboot
  • Console – opens a VNC console in a new tab; only available while the server is running

Usage notes ​

Before making impactful changes to a server – especially reinstalling, scaling, or enabling rescue mode – always check whether a current backup or snapshot exists. These operations can lead to data loss or temporary unavailability of the server.